Arrival
Please arrive at least 15 minutes before your scheduled treatment time. This will enable you to enjoy Amara’s beautiful surroundings and facilities.
Late Arrival
If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time: full treatment costs apply.
Cancellation Policy
We require 12 hours’ notice for a cancellation, change or re-scheduling of any appointment. Less than six hours’ notice or a “no show” will incur full payment.
Amara Ritual Reservations
Advance bookings are always recommended to guarantee your preferred treatment and time. We cannot secure any spa treatments without a credit card or cash deposit.
Medical Concerns
Please notify spa reservation before booking any treatment if you have any physical ailments, allergies or disabilities, or are taking any medication, as this may affect your treatment.
Spa Attire
Your modesty will be respected at all times. Disposable underwear is available if desired. Loose clothing is provided for the Thai and Shiatsu massages, as are robes and slippers for your comfort. Please bring with you your own bathing suit and gym clothing if you wish to use the swimming pool or gymnasium.
Valuables
Amara and Park Hyatt Dubai cannot accept responsibility for any lost or stolen items.
Mobile Phones
As a courtesy to our other guests, please switch off your mobile phone or place it in silent mode at all times while within Amara.
Age Requirement
All spa guests must be 16 years of age and above.
Couple's Suites
Enjoy treatments with a partner in one of Amara’s majestic couple’s suites, each of which has its own terrace, lounge area and private outdoor rain shower.
Gift Certificates and Vouchers
Gift vouchers are available from Amara reception and can be personalised to monetary or treatment value. They are beautifully presented and make the perfect gift.
All treatments are available for both men and women.
All prices include municipality fees.